Privacy declaration Tamnan Thai Herbs & Tea V.O.F.

3 april 2019

With this website, tamnantea.com we receive as Tamnan Thai Herbs & Tea personal information when it is visited. If you have any questions about what information we have received about you, please do not hesitate to contact us. When processing this personal information, we comply with the requirements of privacy legislation. For example, we state in this privacy statement the purposes for which we process personal data. In the case of our website, we only collect personal data that is functionally needed to implement the products and services offered by us. This includes processing your order on our website, or offering you the opportunity to reach us via a contact form. Naturally, we first ask you for explicit permission to process your personal data where your permission is required. As Tamnan Thai Herbs & Tea we believe that your privacy is important, so we take appropriate security measures to protect your personal data. We also demand this from parties who process personal data on our behalf. Think, for example, of the party that facilitates your payments in our webshop. At your request we offer your personal data for inspection and we can correct or delete them if desired. Nature and purpose (s) of our personal data processing We process your personal data when you use our website or a (potential) customer of ours and provide this information to us. Tamnan Thai Herbs & Tea only processes personal data that is necessary for the execution of an agreement or because it is required by law. We do not publish this data unless we have your explicit permission.

Here is a summary of the personal data that we process, depending on the functionality that you use.

• Fill in (contact) form
• When you fill in the contact form or the optimizer, we use personal data to be able to handle it properly. For this we use the data that you provide to us, including name, address, telephone number, billing address, personal preferences, and e-mail address. We need this to process your request. We keep this information until we are sure that you are satisfied with our response.
• Ordering process. If you are a customer of ours, we use your name and address, billing address, Chamber of Commerce number, telephone number, e-mail address and payment details. We only use this information because it is necessary to send quotes and invoices, to process payments, to have contact and to do our administration.

In case you start the ordering process on our website and cancel it, we may receive personal information from you if you complete this. We keep this information for a limited period, so that you can complete your order later if desired.

Retention period for personal data
Tamnan Thai Herbs & Tea does not store your personal data for longer than the mandatory legal term or, if this is not applicable, no longer than necessary for the performance of the agreement or processing of the question.

Sharing personal data with third parties
Tamnan Thai Herbs & Tea will only share your personal data with third parties if it is necessary for the execution of the agreement, such as processing payments through a bank or other payment service provider, doing our administration through administration software or our accountant.

This concerns the following party / parties:

Mollie (payment service for online payments) These partners are (also) established outside the EU. We ask for your explicit permission before they receive your data, through a checkbox with the relevant functionality on our website. With the exception of the partners mentioned above, we will not give your personal data to other companies or institutions under any circumstances, unless we are legally required (for example if the police so require in the event of a suspicion of a crime). This privacy statement does not apply on third-party websites that are linked to this website by means of links, because we have no influence on this and therefore cannot bear any responsibility for it.

Cookies
Tamnan Thai Herbs & Tea tries to place as few cookies as possible on our websites. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit this website.

Tamnan Thai Herbs & Tea only uses functional cookies that are necessary for the functioning of the website and, for example, the website faster to make or remember that someone is logged in to the website. We place cookies to store the information that you enter in our contact forms so that you do not immediately lose it if, for example, you no longer have an internet connection or you click incorrectly.

Tamnan Thai Herbs & Tea does not use tracking cookies that collect personal data for marketing related activities, or to follow you on the internet. We do, however, have links to other websites on our website, such as YouTube and our social media accounts. You can leave information here if possible; for this we refer you to the privacy statement of the relevant service for the conditions applicable there.

This website runs on WordPress, a CMS (content management system) developed by Automattic. During your visit, WordPress uses a cookie to check whether cookies are supported by your browser. These cookies are not used for analysis and are purely functional.

You can also opt out of cookies from all websites by setting your internet browser so that it no longer stores cookies (Chrome, Internet Explorer, Firefox and Safari). It is also easy to delete cookies and other saved settings from your browser.

View, change and delete your data
If you have questions or want to know what personal information we have about you, you can always contact us. See the contact details below.

You hereby legally have the following rights:

• explanation of what personal data Tamnan Thai Herbs & Tea has and what we do with it
• access to the precise personal data that we have had errors corrected
• the removal of obsolete personal data withdrawal of consent
• object to a specific us

Please make sure that you always clearly state who you are, so that we are sure that we will not change or delete data from the wrong person.

Changes to this privacy statement
It may be that our privacy policy will be expanded or changed in the future. Always pay attention to the date above and check regularly for new versions.

Contact information
Postal adress:
Tamnan Thai Herb & Tea
Visbyerf 27
3067DV Rotterdam
e-mail: service@tamnantea.com